What should I do if my digital card is not scanning properly at the store?

Modified on Fri, 23 Feb, 2024 at 2:33 PM

If your digital card isn't scanning correctly, first make sure the brightness on your smartphone screen is adjusted to an suitable level. You can also enlarge the barcode by tapping on it and flipping your smartphone horizontally, which will make it easier to scan. If the problem persists, the store staff can manually enter your loyalty membership details to ensure you receive your discounts and rewards.

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